SC-040 Little Beaver classic, and Beaver Elite 25K/30K Replacement Handpiece

We are an authorized dealer for Lil Beaver ultrasonic scalers produced by Vectorusa Research&Development, Inc.  their direct contact information can be found at   Vectorusa.net , 

Vector Research&Development Inc.  requires returns in most cases be presented to them directly. Please read their  policy below.

Vectorusa Research& Development return, refund policy is stated below

 Thank you for choosing Vector Research & Development Inc. product.

If you are not entirely satisfied with your purchase, we’re here to help. Returns 30 Day Money Back Guarantee Our guarantee policy could not be easier, all Vector products are backed by a 30-Day money back guarantee, period! If you are not happy with an item, simply return the product to Vector R&D with a copy of your dealer invoice and a brief statement explaining why the product did not live up to your expectations and we will replace the item or credit your dealer the full purchase amount for the merchandise.

To be eligible for a return, the item must have been purchased within the past 30 DAYS, be in the original packaging, and in the same condition that you received it. Please DO NOT treat the product box/packaging as the shipping box. Place product in a larger box with enough packing material to survive shipping.   Damaged items or those not in original packaging may be subject to a 25% restocking fee. After 30 Days Items returned after the 30-Day Guarantee are subject to the product’s manufacturer limited warranty. If the item has a manufacturer’s defect or is malfunctioning, please give us a call. We will attempt to remedy any problems over the phone, however if this is not possible, you may return the product to us for repair or replacement (within the warranty period). Any products that have exceeded the manufacturers warranty period, may be returned to us for repair at the requisite cost.

Contact Info For any question concerning returns, please contact us at custserv@vectorusa.net or 1-877-883-7455. For repairs and/or technical questions, please email repair@vectorusa.net or call 253-617-0895. Once we receive your item, we will inspect it and notify you that we have received your returned product. After inspecting the item, we will notify the dealer on the status of your credit/refund. If your return is approved, we will initiate a credit to the dealer’s account. Please allow 5-10 business days for processing.Shipping: You will be responsible for paying for the shipping costs when returning your item. Shipping costs are non-refundable

Vector Research and Development Inc. recommends  prospray to clean your lil beaver unit and any of your sensitive, or plastic  based  office products.  The use of cavicide can promote drying of  the  insert tips sheath, unit, o-rings, cable.....   and increase risk of cracking components (especially insert sheaths).

Insert sheaths  are autoclavable  do not clean with cavicide,  alcohol, or hydrogen peroxide,